How we ship
We only ship Monday - Thursday
If you live in a 3-day transit time, Tuesday is the last day we will ship your order and it has to be placed by Monday.
If you live in a 2-day transit time, Wednesday is the last day we will ship your order and it has to be placed by Tuesday.
If you live in a 1-day transit time, Thursday is the last day we will ship your order and it has to be placed by Wednesday.
East coast and west coast states will only ship on a Monday (possibly Tuesday)
Orders are processed the next shipping date. Example: If you live in an east or west coastal state and place an order on a Sunday, it will go out on Monday the next day. If you’re in one of these states and place the order on Monday it could be pushed to the following Monday. So always get your order is in on Sundays and you will be good. (If there is a reason that we can’t get it out that same week we will contact you.)
We do have limited space on shipping orders. So if you live in a 1 and 2 day shipping zone your order could leave on a Tuesday or Wednesday depending on the amount of FedEx that came in.
We encourage you to place your orders well before you run out. Placing order when you only have 2 or 3 days left could put you in a situation where you don’t have food. With everything that is happening right now in the logistics industry could cause longer transit times.
If you live in a 2-day or more transit time area, we suggest filling up the shipper during the HOT summer months. Our shipper will hold 60 lbs and the food will stay better refrigerated.
WE DO NOT SHIP: Whole products such as chicken parts( leg qrts, drums, thighs, heart, live, whole birds, etc.), or whole beef, organs, or heart, or turkey parts (drums, thighs, heart, live, whole birds, etc.). Pork or any whole venison.
WE will not ship to these states: Outside the continental US, or these states: Alaska, Colorado, Hawaii, Maine, Oregon, Rhode Island, Vermont, Washington.
Customers that live in Colorado will need to shop at www.rawdogfoodandco.com.
Rick and DeDe Moffett will take excellent care of you and your fur-family. DeDe is 20 plus year raw feeding veteran and tons of great education on their site. We highly recommend you check out their “Learning Center”. You will most likely find the answers you are looking for there.